Terms of Use
Effective date: July 19, 2026
1. Acceptance and scope
These Terms govern access to and use of Digraph's website, platform, and related services (collectively, the “Services”). By creating an account, accessing, or using the Services, you agree to these Terms. If you use the Services for an organization, you confirm that you have authority to accept these Terms for that organization.
2. Accounts and authorized users
You must provide accurate account information, keep credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for ensuring that anyone you invite or permit to use the Services complies with these Terms. The Services are intended for business users and are not directed to children under 13.
3. Permitted use
You may use the Services only for lawful internal business purposes and in accordance with these Terms. You must not: interfere with the Services or bypass security or usage limits; access them through unauthorized automated means; reverse engineer, copy, resell, rent, or make them available to others except as expressly permitted; introduce malicious code; infringe another person's rights; or submit unlawful, misleading, or harmful material.
4. Your content and data
You retain your rights in the information, prompts, materials, and other content you submit to the Services (“Customer Content”). You grant Digraph a limited, non-exclusive right to host, process, transmit, and display Customer Content only as needed to provide, secure, support, and improve the Services. You are responsible for Customer Content and for obtaining any permissions, notices, and consents needed to submit it. Do not submit payment-card data, government identifiers, health information, or other highly sensitive personal data unless we have expressly agreed in writing to handle it.
5. Our services and intellectual property
Digraph and its licensors retain all rights in the Services, including their software, design, documentation, and underlying technology. Subject to these Terms, Digraph grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during your permitted access period. No rights are granted except those expressly stated here. If you send feedback, you allow us to use it without restriction or compensation.
6. AI-generated results and third-party services
Some Services use third-party AI models and other providers to process inputs and generate analysis, suggestions, or other results. Outputs may be inaccurate, incomplete, non-unique, unavailable, or unsuitable for your purposes. You must independently review outputs before relying on or using them and remain responsible for how you use them. Third-party services are governed by their own terms and privacy practices; Digraph is not responsible for their availability, content, or actions.
7. Plans, fees, and trials
If paid plans, trials, or other offers are made available, the applicable price, billing interval, usage limits, renewal terms, and any additional terms shown at checkout or in an order form apply. Payments may be handled by a third-party payment processor. Unless required by law or stated otherwise at purchase, fees are non-refundable. We may change plans or pricing for a future billing period with reasonable advance notice where required.
8. Suspension and termination
You may stop using the Services at any time. We may suspend or end access where reasonably necessary to protect the Services, users, or others; to address suspected misuse, security risks, or legal requirements; or if you materially breach these Terms. On termination, your right to use the Services ends. Sections that by their nature should survive, including those concerning intellectual property, disclaimers, liability, and indemnity, will survive.
9. Disclaimers and limitation of liability
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, Digraph disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free availability. Digraph will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill. To the maximum extent permitted by law, Digraph's total liability arising from the Services or these Terms will not exceed the amount you paid to Digraph for the Services in the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain exclusions or limits, so these limits apply only as far as permitted by law.
10. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold Digraph and those working on its behalf harmless from claims, losses, liabilities, and reasonable expenses arising from your Customer Content, your use of the Services in breach of these Terms, or your violation of another person's rights or applicable law.
11. Changes and contact
We may update these Terms as the Services develop. If we make a material change, we will post the updated Terms with a revised effective date and may provide additional notice where appropriate. Your continued use after the effective date means you accept the updated Terms. The Privacy Policy explains how we process personal data. For questions about these Terms, contact info@digraph.dev.